Verified Customer Reviews

Customer Reviews

See what Nashville homeowners are saying about our professional tree care services

4.7 Star Rating
Google Reviews
11 Verified Reviews
Shawn Clark
Shawn Clark
Sep 17, 2025

The team at Smith Works Tree Service was extremely punctual and professional! They did excellent work from communicating a plan, to execution and clean-up. They're a 5-star company and a 10/10 across the board.

The team at Smith Works Tree Service was extremely punctual and professional! They did excellent work from communicating a plan, to execution and clean-up. They're a 5-star company and a 10/10 across the board. Thank you again for the help with seven large Ash trees in my yard!

Response from owner

We appreciate your business and kind words!

We appreciate your business and kind words!

Jonas
Jonas
May 18, 2025

Today isn't the first time I have used Smith Works Tree Service. They do terrific work with fair pricing (I got several quotes before coming across Smith Works the first time).

Today isn't the first time I have used Smith Works Tree Service. They do terrific work with fair pricing (I got several quotes before coming across Smith Works the first time). That being said, it was a no-brainer when I woke up this morning to find 2 trees down in my front yard. Working until after the sun went down, they got my storm damage cleaned up and out of the way. Couldn't thank you guys enough.

Response from owner

Thank you guys for choosing us again. Appreciate your business!

Thank you guys for choosing us again. Appreciate your business!

Emily Ward
Emily Ward
May 18, 2025

Called at 8am on a Saturday for a quote on a tree that fell during a storm. After arriving at 3:15pm was originally quoted $3850 with a $500 deposit required.

Called at 8am on a Saturday for a quote on a tree that fell during a storm. After arriving at 3:15pm was originally quoted $3850 with a $500 deposit required. We cannot afford $3850. So we were going to get other quotes on the rest of the tree, but needed access to the electric meter and HVAC. The price of $2400 was explained as 1.5 hours of manual labor due to emergency basis/ same day service. The $2400 does not include hauling anything, just labor and rushing to help us.

Response from owner

We regret to hear you were not pleased with the final price being $1,500 less than the originally agreed upon quote...

We regret to hear you were not pleased with the final price being $1,500 less than the originally agreed upon quote when the scope of work was changed halfway through mitigating your emergency. We regret we were not informed of the dissatisfaction at the time of the final quote being provided as we would have tried to satisfy you with the services you were receiving.
We hope to resolve this issue as we have requested to do.

Mark Fletcher
Mark Fletcher
May 17, 2025

When I called, they came. That's not something you can expect out of just any tree company. I am sure I wasn't the only one in my area with an emergency tree situation.

When I called, they came. That's not something you can expect out of just any tree company. I am sure I wasn't the only one in my area with an emergency tree situation, after the storm we had last night. However, they made sure I was taken care of quickly and efficiently and that's all I could ask for. Thanks again guys, you saved me today.

Response from owner

Thank you! We are glad you called us and we are glad we could help you with your emergency

Thank you! We are glad you called us and we are glad we could help you with your emergency

Freedom Moen
Freedom Moen
May 17, 2025

I couldn't be happier with the service I was provided this morning. We had a storm come through last night where a tree landed across my driveway and another on my garage.

I couldn't be happier with the service I was provided this morning. We had a storm come through last night where a tree landed across my driveway and another on my garage. Tanner and his crew were at my house within one hour of the initial call. They also had it cleaned up and out of the way within 2 hours of their arrival. This was my first time using them but I can assure you they will be my first and only call from here on out for all of my tree needs! Thank you so much Smith Works!

Response from owner

We were happy we could assist you in resolving your issues. Thank you for trusting us to do so!

We were happy we could assist you in resolving your issues. Thank you for trusting us to do so!

Ken Evans
Ken Evans
May 11, 2025

I have used Smith Works for both tree removal and as arborists. For removal they dropped trees in tight places with precision and as arborists gave another 100 years to our 100 year old oak.

I have used Smith Works for both tree removal and as arborists. For removal they dropped trees in tight places with precision and as arborists gave another 100 years to our 100 year old oak by cleaning it out, removing debris and allowing it to breathe. In both scenarios they protected gardens, fences, etc and did a great job of cleaning up. Excellent folks.

Response from owner

We appreciate the kind words and appreciate the business!

We appreciate the kind words and appreciate the business!

April
April
May 1, 2025

Absolutely exceeded my expectations!!! Smith Works truly understands trees-not just how to trim them, but how to care for their long-term health.

Absolutely exceeded my expectations!!! Smith Works truly understands trees-not just how to trim them, but how to care for their long-term health. Instead of taking the quick or heavy handed approach, they used what felt like a scalpel instead of an axe, preserving structure and promoting healthy growth. It's rare to find a service that balances aesthetics, safety, and the biology of trees so well. Professional, respectful, and clearly passionate about their craft. Thanks Tanner and crew!

Response from owner

Thank you for choosing us! We are glad our skills and knowledge could be of use...

Thank you for choosing us! We are glad our skills and knowledge could be of use and you were happy with how it looks. Thanks again!

dirtbiking
dirtbiking
Apr 18, 2025

Tanner and crew are awesome. On time, nice safe work methodology, and honored their estimate. Would definitely recommend for any of your landscape or tree service needs.

Tanner and crew are awesome. On time, nice safe work methodology, and honored their estimate. Would definitely recommend for any of your landscape or tree service needs.

Response from owner

Thank you for using us! We are glad you were satisfied!

Thank you for using us! We are glad you were satisfied!

Loretta Elliott
Loretta Elliott
Apr 17, 2025

Great customer service! They did an amazing job trimming my tree, I was impressed at how well they cleaned up the area. I would highly recommend Works Tree Services

Great customer service! They did an amazing job trimming my tree, I was impressed at how well they cleaned up the area. I would highly recommend Works Tree Services

Response from owner

We appreciate your business!

We appreciate your business!

Debbie Irvin
Debbie Irvin
Apr 16, 2025

We have 8 pear trees lining our back yard. They had gotten so full. With all the straight winds/weather we've had recently my husband began worrying about them.

We have 8 pear trees lining our back yard. They had gotten so full. With all the straight winds/weather we've had recently my husband began worrying about them. In the past they've fallen against our fence and another time on our pool. We began getting quotes from tree services. I can honestly say from the beginning to the very end of our service from Smith Works Tree Service we couldn't have been happier. Their quote was fair and reasonable. As you can see from the pictures they did an absolutely beautiful job and the clean up was impeccable.

Response from owner

Thank you for your kind words!

Thank you for your kind words!

Nevenko Komsic
Nevenko Komsic
Apr 4, 2025

Used them at my property and commercial, great people to work with. Very dependable and knowledgeable, would definitely use them again and recommend.

Used them at my property and commercial, great people to work with. Very dependable and knowledgeable, would definitely use them again and recommend. Thank you for all your help.

Response from owner

Thank you for your business!

Thank you for your business!

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