Welcome to Smith Works Tree Service and Land Management ("Smith Works," "we," "us," or "our").
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us for tree service or land-management work.
By accessing our website, submitting a form, or using our services, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree with any part of this Policy, please do not use our website or submit personal information.
This Privacy Policy should be read together with our Terms of Service.
When you submit a contact form, call us, or request a quote, we may collect:
We use this information solely for communication, scheduling, and providing requested services.
We use the following analytics, advertising, and call-tracking tools:
We do not intentionally collect sensitive information such as:
We use the information we collect for the following purposes:
We do not sell, rent, or share your personal information with third parties for marketing or advertising.
We only share your information in the following limited situations:
Internal systems may store data you submit. These providers include:
These providers are used solely to operate our business and deliver the services you request, and they are contractually or by their own policies restricted from using your data for their own marketing purposes.
We may disclose information if required to do so:
We do not sell, trade, or give your personal data to any marketing companies, advertisers, or third parties not directly involved in providing our service.
If you check the SMS consent box on one of our website forms, you consent to receive non-marketing text messages from Smith Works, LLC related to your service request – for example, scheduling messages, quote follow-ups, appointment reminders, and replies to your inquiry. SMS opt-in is optional and is never required to receive an estimate or hire us.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time, or reply HELP for help.
Outbound text messages are delivered through CallTrackingMetrics using Twilio as the underlying messaging carrier. These providers process phone numbers and message content solely to deliver messages on our behalf.
Mobile carriers (including Twilio and downstream wireless carriers) are not liable for delayed or undelivered messages.
Mobile information, phone numbers, and SMS opt-in consent are not shared with third parties or affiliates for marketing purposes. We do not sell, rent, or transfer your mobile number or SMS consent to any third party. The only sharing that occurs is with the service providers required to deliver the messages (CallTrackingMetrics and Twilio), as described above.
We take reasonable technical and administrative measures to protect your data, including:
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our website uses:
We do not use:
You may disable cookies in your browser settings, opt out of Google Ads personalization at myadcenter.google.com, opt out of Google Analytics at tools.google.com/dlpage/gaoptout, and disable Microsoft Clarity by enabling "Do Not Track" in your browser.
You may:
To make any of these requests, contact us using the information below.
We will respond within a reasonable timeframe.
We retain personal information for as long as it is useful for our business operations, including:
We do not automatically delete customer information, as it is kept as part of our permanent service history and internal records. If you ever request deletion of your personal information (where legally permitted), we will review and respond in accordance with applicable laws.
Our website may contain links to third-party websites or platforms (e.g., social media). We are not responsible for:
We encourage you to review the privacy policies of any website you visit.
Our website is intended for use by adults.
We do not knowingly collect personal information from children under 13. If you believe a minor has submitted information through our contact form, please contact us and we will remove it.
We may update or revise this Policy periodically. The updated version will always include the effective date at the top of the page.
By continuing to use our website or services after updates are posted, you acknowledge and agree to the revised policy.
If you have questions about this Privacy Policy or wish to make a privacy-related request, contact us at:
Smith Works Tree Service and Land Management
Smith Works, LLC
Nashville, TN
Phone: 615-782-9966
For written inquiries, please use our contact form.
